Send eSIM QR emails and notify ops team
Send eSIM QR emails and notify ops team
Your eSIM spreadsheet rows require manual emailing and file lookup, delaying customer setup and creating a support backlog. Customers get QR codes and instructions the same day.
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Overview
Manual emailing of eSIM QR codes slows onboarding and creates avoidable support backlog. This flow delivers QR attachments to customers and immediately notifies support staff so customers receive setup instructions the same day and agents can focus on exceptions.