Send dormant account push event to engagement platform
Send dormant account push event to engagement platform
Your dormant webhooks often lack a named user ID, so re-engagement campaigns can't target at-risk drivers. Enable event firing so campaign managers can trigger push reactivation the same day.
Overview
Dormant-account webhooks without identifiers leave re-engagement rules blind and slow your recovery campaigns. This flow posts valid identifiers as engagement events so campaign managers can launch push reactivation the same day and reduce outbound delays.