Send dispatch and status SMS from incoming webhook

Your dispatch webhooks arrive without context, leaving field staff without directions and coordinators to page teams. The workflow sends SMS during configured business hours so teams receive messages same day.

Overview

When webhook alerts can't reach field staff, coordinators end up paging and workflows stall; this flow converts those alerts into immediate SMS messages during business hours. Program coordinators and dispatch managers will see messages delivered same day, cutting manual paging and missed dispatches.