Send direct message to rep for flagged messages

Your channel messages mentioning clients or projects get lost in busy threads, delaying follow-up. This routes those messages to the right rep so they can triage and respond same day.

Workflow preview:

Zap details:

Overview

When important mentions get buried in busy team channels, reps miss context and opportunities slip. Route keyword- or name-matched messages to the right rep as a DM so they can triage and respond within minutes, keeping outreach timely and contextual.