Send delivery notice and update order record status
Send delivery notice and update order record status
Shipment tracking updates don't update orders, leaving fulfillment and CX without clear delivery status. The workflow updates order records and notifies buyers so they know status same day.
Overview
Stop letting raw tracking webhooks sit unrecorded and confusing your fulfillment pipeline. This flow keeps order records accurate and fires buyer-facing delivery emails so customers know status the same day, reducing ad-hoc support and manual lookups.