Send declined payment alerts to your billing team channel
Send declined payment alerts to your billing team channel
Failed checkout payments arrive without buyer context, so billing can't prioritize urgent recoveries. The workflow surfaces declined order details to billing so follow-up happens same day.
Overview
Declined payments often need immediate attention, but without context billing can’t prioritize which customers to contact. This flow delivers declined order details directly to your billing channel so recoveries and follow-ups occur the same day.