Send damaged-item notice to recipients ahead of dispatch

Your outbound shipment records showing inspected damaged items mean recipients aren't warned and drivers face unexpected refusals or returns. It sends clear customer notice ahead of delivery.

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Overview

When inspected items are flagged before shipment, customers and drivers need early clarity to avoid refused deliveries and extra returns. This workflow turns a flagged shipment into a formatted notice within hours, giving operations and customer service time to confirm remedies before the delivery window.