Send daily SLA breach alerts to team channels

You miss breached SLA tickets in product queues, delaying triage and risking billing interruptions. Receive prioritized channel summaries by 9 AM so teams act before customer-impact windows.

Overview

Every weekday by 9:00 AM this flow scans open issue tickets for SLA breaches and delivers channel-ready summaries so product operations and clearinghouse teams can triage payment or billing faults quickly. That shifts detection-to-action earlier and keeps billing pipelines from slipping into customer-impact windows.