Send customer survey feedback to inbox for triage

Your customer feedback survey responses sometimes go untriaged, leaving low scores and contact requests unnoticed. The workflow logs responses and emails CX for triage so issues are addressed same day.

Overview

Untriaged feedback creates blind spots and slows resolution; your coordinators need a single place to see and act on priority items. This flow logs every survey response into reporting and fires a triage email so your team can identify and address issues the same day.