Send customer email when carrier added in comment

Your shipping tasks miss carrier comments, causing manual emails and delays. It emails customers BOL links and shipment details so they know status same day.

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Overview

Shipments move faster when notifications are automatic: this flow turns carrier comments on shipment tasks into immediate customer emails with BOL links, cutting manual outreach for your shipping coordinators. Customers get clear shipment status the same day, reducing follow-ups and improving delivery confidence.