Send credit-denial emails to applicants with next steps
Send credit-denial emails to applicants with next steps
Your loan records miss borrower updates, causing originators to chase status. The workflow sends tailored denial emails with missing-doc lists so applicants know next steps same day.
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Overview
When underwriting moves a case to denial, inconsistent communications slow originators and confuse applicants. This flow generates a tailored denial email with missing-doc lists and sends it within minutes, so borrowers receive clear next steps same day.