Send course reminder SMS three days before session

Unsent reminders for course bookings leave coordinators chasing unconfirmed attendees. Attendees get a prompt to confirm or cancel three days before each session.

Overview

When reminders don't go out, program coordinators spend hours chasing confirmations and sessions become inefficient. This workflow converts updated course rows into outbound SMS reminders so attendees confirm or cancel three days before each session, cutting last-minute admin.