Send course reminder emails to candidates before expiry
Send course reminder emails to candidates before expiry
You have sheet rows for candidates who haven't finished the course, leaving testers unnotified. It sends targeted reminder emails so coordinators re-engage candidates ahead of the eligibility cutoff.
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Overview
When candidate rows flag missing course completion, manual follow-up slows eligibility checks and creates gaps in certification scheduling. This flow verifies account status, sends second-chance reminders, and logs outcomes so coordinators can re-engage candidates within minutes and meet the eligibility cutoff.