Send course enrollment backup email to recent purchasers
Send course enrollment backup email to recent purchasers
Your course buyers miss sign-in instructions after checkout, causing delayed access and support tickets. The workflow sends a fallback enrollment email so buyers can start coursework same day.
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Overview
When purchasers don't get enrollment instructions, they call support and miss course time. This workflow sends a fallback enrollment email and records the outreach so buyers can access training the same day, cutting manual follow-ups for program coordinators.