Send congrats email for top survey scores to clients

Your top-scoring survey replies leave branch advisors without quick acknowledgement. This sends a congratulations email to the respondent and logs the interaction for same-day follow up.

Overview

When top-scorers in your customer survey go unacknowledged, branch relationships cool off and opportunity slips away. This flow guarantees delighted respondents get a personalized congratulations email and a logged interaction, enabling branch advisors to follow up the same day and turn satisfaction into measurable engagement.