Send confirmed service emails to flex team for scheduling
Send confirmed service emails to flex team for scheduling
Confirmed service emails sit in your inbox label and don't reach the flex team, causing manual forwarding and scheduling delays. They reach coordinators with context so requests are actioned same day.
Overview
Manual forwarding of confirmed-service emails creates delays and extra admin for scheduling coordinators. This flow routes those messages directly to your flex desk with original context so coordinators can assign staff and close requests same day.