Send confirmation reply and mark conversation as confirmed
Send confirmation reply and mark conversation as confirmed
Your SMS appointment replies often arrive untracked, leaving schedulers unsure which bookings are confirmed. You get instant confirmations and updated records before the appointment.
Overview
Untracked SMS confirmations force schedulers into manual follow-ups and create booking uncertainty. This flow detects confirming replies, sends a friendly acknowledgment, and updates the conversation record so bookings reconcile within minutes and ahead of the appointment.