Send concession invalid reminder email to account holders

You get webhook events for concession validation failures, but malformed or missing emails block outreach and cause billing follow-ups. Send reminder emails to affected account holders same day.

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Overview

Webhook-triggered concession validation failures can leave account holders uninformed and billing teams chasing updates. This workflow converts those inbound events into brand-specific, populated transactional emails and an internal BCC so support and billing get same-day visibility and fewer follow-ups.