Send completion reminders to customers by email and SMS
Send completion reminders to customers by email and SMS
You get incomplete submissions that leave case files without photos or paperwork, stalling coordinator triage. It sends email and SMS reminders with an upload link so coordinators receive files same day.
Overview
Stop manual chasing and let the system contact customers immediately when intake is incomplete. Program coordinators receive uploaded materials same day, enabling faster triage and reducing the risk of SLA escalation.