Send completion notice to submissions when case completes
Send completion notice to submissions when case completes
Your completed cases can sit without a handoff, delaying protection checks and completion calls. This sends an email to submissions so the review and call occur same day.
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Overview
When completed cases sit without a clear handoff, protection checks and completion calls get delayed and customer readiness slips. This flow sends a templated completion notice to your submissions inbox so coordinators act within the same business day and reduce manual follow-ups.