Send completion email when certificate issued to learners
Send completion email when certificate issued to learners
Your certificate emails lack clear next-step instructions, leaving learners unsure. You receive immediate completion notices so coordinators can schedule one-on-one sessions ahead of appointment deadlines.
Overview
When certificates issue, learners need clear next steps and program coordinators need a timely nudge to act. This flow turns certificate events into immediate completion emails and one-on-one scheduling prompts so coordinators can close the loop before appointment deadlines.