Send completed live chat transcripts to support inbox

Your chat transcripts and visitor contact details arrive unassigned, blocking timely follow-up. You get context-rich notifications so issues are triaged and acted on within minutes.

Overview

Completed chats often land without assignment, leaving follow-up underinformed and escalating SLAs. Send formatted transcripts and visitor contacts straight to your support inbox so program coordinators can triage and act with full context within minutes.