Send collection confirmation SMS and log outreach task

Your walk-in collection bookings often miss a confirmation SMS, leaving booking staff unsure and increasing no-shows. Confirm recipients quickly and log outreach so bookings are validated same day.

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Overview

Missed confirmations create wasted capacity and friction at your collection centers; this flow guarantees recipients receive SMS confirmations and that every outreach is recorded back into CRM. Scheduling coordinators get validated bookings and operations can see confirmation status same day.