Send closed-ticket survey email to contact within 24h

Your closed support tickets often lack customer feedback, leaving product and engineering without post-resolution context. You capture responses for triage and roadmap prioritization within 24 hours.

Overview

Closed tickets are a key source of product and support insight, but feedback often goes missing. This flow automatically emails the associated contact within 24 hours of closure and routes responses to stakeholders so teams can triage issues and inform roadmap decisions quickly.