Send cleaner SMS for client pre-visit questions and details
Send cleaner SMS for client pre-visit questions and details
Client pre-appointment questions arrive via form and often miss the cleaner, leaving no reply context. This routes the question and contact to the assigned cleaner so they can respond before the job.
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Overview
When client questions arrive without routing, operations wastes time finding cleaner contact info and handing off context. This routes the question and contact directly to the assigned cleaner by SMS, enabling replies within minutes and reducing last-minute calls before scheduled jobs.