Send cleaned chatbot transcript to admin and log record
Send cleaned chatbot transcript to admin and log record
Your chatbot transcripts contain PII and inconsistent formatting that slow admin review. You receive a redacted, formatted transcript emailed to admins and logged for same-day review.
Overview
When chatbot transcripts land unredacted, admin review stalls and routing mistakes multiply. This flow redacts PII, routes the cleaned transcript to the right inbox, and logs the session so program coordinators can action cases same day.