Send cancellation survey to cancelled leads same day

Your cancelled leads lack exit feedback and leave churn reasons undocumented, weakening campaign learning and follow-up. Capture one-minute responses so marketing ops can act on trends the same day.

Overview

When leads are marked cancelled without feedback, you lose the reasons behind churn — and the ability to act on them. This flow captures a one‑minute exit survey automatically and returns responses to marketing ops so you get same‑day feedback and can adjust messaging before the next campaign.