Send cancellation SMS and remove booking row instantly
Send cancellation SMS and remove booking row instantly
When guests cancel reservations, stale rows remain in your bookings sheet and timely outreach is missed. The workflow sends a tailored cancellation message and deletes the row so guests are contacted same day.
Workflow preview:
Zap details:
Overview
When a guest cancels, missed outreach and stale sheet rows damage availability accuracy and guest experience. This flow sends a polite, localized cancellation SMS and removes the booking row so availability is updated and guests are contacted same day.