Send cancellation SMS and release booking slot from calendar

When a booking shows an attendee can't pay, your course bookings remain blocked by tentative reservations and staff must manually free slots. You free the slot and notify the registrant automatically, keeping schedules accurate within minutes.

Overview

Tentative reservations from unpaid bookings clog your schedule and force manual triage. This workflow notifies the registrant, deletes the calendar slot, and logs the decline so enrollment coordinators can offer the seat to the waitlist within minutes. It reduces manual clearing and keeps your schedule accurate for the next intake.