Send cancellation form and alert billing for unsubscribes
Send cancellation form and alert billing for unsubscribes
Your paid unsubscribes may keep getting billed without a completed cancellation form, creating manual work for billing. Stop charges same day by delivering the cancellation form and alerting billing.
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Overview
When paid subscribers unsubscribe they can still accrue charges and create extra reconciliation work for billing. This flow emails the customer the cancellation form immediately and issues a one-day internal reminder to billing. That ensures charges are stopped before the next billing run and reduces manual follow-up.