Send billing alerts for recurring payments on hold
Send billing alerts for recurring payments on hold
You receive successful recurring payments for on-hold members that can trigger unwanted shipments or access. Billing coordinators can review and resolve them before the next fulfillment run.
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Overview
Held-member payments that slip through can trigger unwanted shipments and increase support load. This flow surfaces those payments to billing and membership managers within minutes so they can block or clear charges ahead of the next fulfillment run.