Send bid-exceed notice to advertiser contact and inbox

You receive untriaged bid‑exceed reports in a busy support channel, leaving advertiser spend issues unaddressed and tickets unassigned. Alert the advertiser and start a response the same day.

Overview

Untriaged bid-exceed messages let advertiser budgets bleed and create preventable escalations. This workflow turns channel alerts into immediate outreach and starts a support response, reducing advertiser spend exposure and ensuring contact the same day.