Send author feedback request when article needs publishing
Send author feedback request when article needs publishing
Your article records reach publishing without author feedback, causing missing ratings and unclear handoffs. Get ratings and comments so content managers have context before publish the same day.
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Overview
Manual outreach when content hits the publish queue creates last-minute work and missed feedback. This flow lets engineering-friendly triggers prompt authors for ratings immediately, so content ops get actionable input the same day and reduce rework.