Send assessment SMS from the correct franchise number
Send assessment SMS from the correct franchise number
Assessment webhooks arrive without routing, so recipients get texts from the wrong local number. This routes text to the right franchise sender so recipients get local context same day.
Overview
When assessment payloads lack routing, recipients see messages from the wrong number and replies are lost. This flow guarantees texts go out from the correct franchise sender, preserving local caller ID and improving reply routing within seconds.