Send assessment results and guidance promptly to respondents
Send assessment results and guidance promptly to respondents
Your assessment form responses sit unemailed, leaving support without patient context. It emails formatted results to respondents and BCCs support, enabling follow-up within two business days.
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Overview
When assessment forms go unemailed, patients wait and support teams lack the context to triage quickly. This workflow turns every submission into a formatted results email to the respondent and BCCs support, so agents are ready to follow up within two business days.