Send appointment request SMS alerts to on-call staff
Send appointment request SMS alerts to on-call staff
Your appointment webhook can leave schedulers without client context, delaying callbacks and losing same-day bookings. Coordinators get SMS alerts with contact details for same-day outreach.
Overview
When appointment requests arrive without instant alerts, schedulers can miss same-day bookings and conversions. This workflow pushes contact-rich SMS alerts to on-call coordinators within minutes so they can confirm appointments and close same-day opportunities.