Send analyzed call alerts to dispatch and ops channel
Send analyzed call alerts to dispatch and ops channel
Post-call analysis often never reaches dispatch or support, leaving incidents untriaged. Send analysis and recordings to dispatch and ops channels so issues are triaged within minutes.
Overview
When analyzed calls don't reach dispatch or support, incidents sit untriaged and recordings go unused. This flow delivers analysis, context, and recordings to your dispatch endpoint and ops channel so issues are triaged within minutes and dispatchers have actionable context.