Send alerts for abandoned cart messages with contact link

Your abandoned cart messages lack CRM links and owner context, leaving reps unable to act on near-complete orders. You receive owner alerts with contact links so reps can follow up same day.

Overview

When abandoned-cart chatter appears in your channel, reps can’t act without CRM context and an owner ping, which delays recovery. This flow extracts an email, finds the contact, and pings the assigned owner with a contact link so reps can follow up the same day.