Send alert for failed event voucher orders to ops
Send alert for failed event voucher orders to ops
Your paid orders with event vouchers sometimes fail to send discount codes, leaving attendees without access and creating support churn. Get an internal alert so issues are fixed before the event.
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Overview
When voucher codes fail silently, attendees get frustrated and support teams scramble to fix orders. This flow detects voucher-containing paid orders and sends ops an alert within an hour, so program coordinators can resolve failed voucher delivery before event outreach.