Send after-hours SMS auto-reply to incoming contact messages
Send after-hours SMS auto-reply to incoming contact messages
Incoming event SMS arrive off-hours untriaged, leaving coordinators unsure and causing delays. It gives senders immediate after-hours guidance and routes urgent issues to on-call staff same day.
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Overview
Late-night event texts often arrive untriaged and create morning scramble for coordinators; urgent issues can be missed without a consistent reply. This flow gives instant, consistent after-hours replies and routes urgent matters to on-call staff so problems are flagged and handled same day.