Send add-on request alerts to account owners and team
Send add-on request alerts to account owners and team
Your studio add-on requests sit untriaged in the CRM, delaying billing and event delivery timelines. Get alerts to account owners and procurement so work starts same day.
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Overview
When add-on requests are captured in the CRM without a clear routing path, responses lag and revenue handoffs stall. This flow routes each request into your team channel, DMs the owner when present, and emails procurement so triage and billing begin the same day.