Send access instructions by venue after payment to payers
Send access instructions by venue after payment to payers
Your paid invoice emails lack venue access instructions, leaving attendees unsure about entry and increasing support requests. Send the correct access PDF to payers the same day.
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Overview
When payments arrive, attendees need clear entry instructions immediately to avoid last-minute calls and extra box office work. This workflow extracts the payer email, finds the venue PDF, and emails the instructions so program coordinators and box office staff can deliver access details the same day.