Send 7-day follow-ups weekly for unanswered form responses
Send 7-day follow-ups weekly for unanswered form responses
Your PM support form responses left unanswered block ticket triage and delay client deliverables. It notifies PM and account leads to prompt replies within seven days.
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Overview
Unanswered PM form entries stall work and increase client friction. This flow surfaces stale requests to PM and account leads after seven days so tickets are triaged and client replies happen within a week.