Send 30-day NPS email to students and parents
Send 30-day NPS email to students and parents
New student survey records sitting unprocessed delay family feedback and hide satisfaction trends. It sends NPS invites to students and parents so coordinators can review feedback within same week.
Overview
When 30‑day NPS invites don't go out reliably, program feedback and improvement cycles stall. This flow ensures students and parents receive survey invitations within hours of a new survey record, giving coordinators reviewable responses by the weekly check‑in.