Send 2h ride exception alerts to operations channel
Send 2h ride exception alerts to operations channel
Your ride exception webhooks arrive without context, leaving dispatch unaware and pickups delayed. It posts concise alerts to your operations channel so coordinators can reroute within minutes.
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Overview
When exception webhooks sit unreviewed, patient pickups can slip and coordinators scramble; routing those events into a clear ops channel fixes the visibility gap. That gives dispatch coordinators the context to reroute or escalate care within minutes, reducing same-day delays.