Send 24-hour ticket triage alert to team channel
Send 24-hour ticket triage alert to team channel
Your discrepancy tickets can sit untriaged for over 24 hours, delaying student bookings and partner follow-up. You receive a channel alert so teams can triage and resolve before the next business day.
Overview
When discrepancy forms create tickets and sit untriaged, bookings stall and partner responses lag. This workflow automatically alerts your triage channel after 24 hours so leads can act and resolve issues before the next business day.