Send 14-day reminder to staff for records requests
Send 14-day reminder to staff for records requests
Your records request tracker shows rows marked sent with no follow-up, stalling case files. This sends a 14-day reminder to staff so outstanding requests are chased before filing deadlines.
Overview
Unchased records requests stall case work and increase last‑minute rushes; this flow nudges your records coordinators at the 14‑day mark so outstanding requests get chased the same day. The result is fewer filing delays and clearer owner accountability ahead of deadlines.