Security owners: notify on-duty technicians when shifts start
Security owners: notify on-duty technicians when shifts start
Security owners miss shift handoffs, causing incident response gaps and increased breach risk. Calendar triggers alert the scheduled technician and triage channel, ensuring coverage begins promptly.
Overview
Missed shift handoffs create incident response gaps that threaten your security posture. This flow routes 'On Duty' calendar starts to the scheduled technician and the triage channel so coverage begins promptly, eliminating missed handoffs and driving faster response times.
Notable Features
- Alert scheduled technician and channel
- Verify attendee accepted before notifying
- Log notifications for audit trail