Salon owners stop missing 1-3 star reviews

Salon owners miss 1-3 star reviews, leaving dissatisfied clients unaddressed and risking reputation. Instant alerts route them to support so issues get addressed quickly.

Overview

Negative reviews can damage a salon's reputation and booking momentum if they sit unanswered. This workflow routes every 1-3 star review to owners and support so issues are handled promptly, helping teams report fewer unresolved complaints.

Notable Features

Notify salon owners and agents
Attach review details and context
Create follow-up task for staff