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Salesforce administrator workflow to send post-close testimonials to four clients

Salesforce administrators in real estate miss post-close testimonial windows, leaving agents without proof. It requests feedback from up to four clients after close, so agents secure testimonials.

Salesforce administrator workflow to send post-close testimonials to four clients

Overview

Missed post-close testimonial outreach leaves agents without social proof and weakens referral channels. This workflow triggers feedback requests to up to four clients and updates the closing record, eliminating missed follow-ups and keeping agents supplied with fresh testimonials.

Notable Features

  • Send testimonial requests to clients
  • Mark closing record as requested
  • Notify agent with send summary

Salesforce administrator workflow to send post-close testimonials to four clients